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Privacy Policy |
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| http://eservices.xpertcommerce.com
is committed to your privacy. The policy details how we
utilize your personal identifying information. This privacy
policy may be modified at any time without notice to you
and covers the usage of your personal information by each
and every business owned and operated by http://eservices.xpertcommerce.com |
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| Our privacy policy respects
and recognizes your right to confidentiality and is committed
to protecting the privacy of the visitors to its web site
http://eservices.xpertcommerce.com.
We will not provide, rent, loan, or sell any identifiable
personal information to any other third party, unless
legally required to do so. The information is collected
from users at various different points on our website. |
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| http://eservices.xpertcommerce.com
user's contact information such as First and Last name,
E-mail address, Postal address, etc. and will use your
contact details to contact you regarding the product and/or
services you have requested. This consists of renewal/re-registration
notifications, special offers, and surveys on improving
our service. |
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| http://eservices.xpertcommerce.com
uses third parties like "CCavenue"
to process and verify credit cards for billing purposes,
Your details for processing the services always stays
with the credit card processing companies which are highly
trustable. |
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| C. Computer
System Information |
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i. Subscriber Computer - We may also
seek information related to your computer. This may
include: information about the make and model of your
computer and/or any computer hardware, software or peripherals
attached to it, date of purchase and type of computer,
identification number of your computer, condition of
the computer and the application if reporting a fault
occurrence and during diagnostics, system and registry
data about software installations and hardware configurations,
and error tracking files. Generally, this information
is required to offer personalized technical support
to you, and to help us update our support tools and
augment our supported products list. |
ii. Remote Access - While requesting
support you may request for the problem to be resolved
by taking control of your computer. http://eservices.xpertcommerce.com
uses qualified utilities which allow user to grant control
of user computer to an Expert remotely over the Internet,
so that the Expert can diagnose or correct problems.
Experts are not allowed to use the Remote Access software
until and unless they have received adequate training
in its use, and user have consented to grant control.
Furthermore, Experts will not use Remote Access tools
to collect sensitive or confidential information stored
on user computer or network, deliberately destroy information
on user computer or network, or cause user to experience
system problems. |
iii. Diagnostic Tool – http://eservices.xpertcommerce.com
uses online diagnoses applications which may gather
a broad variety of functional information about the
state of a computer system and the applications on it.
This information is packaged into a document containing
all the essential details needed by us .We analyzes
this information to help diagnose and solve end-user
problems. Information collected by the application will
not contain any sensitive information. Use of the Remote
Access and Diagnoses applications is also subject to
the terms of use in the respective software license
agreements. |
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| A cookie is a message
given to a web browser by a web server. The browser stores
the message in a text file. The main idea of cookies is
to identify users and possibly prepare customized web
pages for them. Usage of a cookie is in no way linked
to any personally identifiable information while on our
site and cannot violate the privacy of our customers.
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| E. Live Help Session Records |
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| http://eservices.xpertcommerce.com
reserves the right to monitor on-line and off-line sessions
between user and a Tech Support Executive for quality
control of the service provided to the customer by Tech
Support Executive. Moreover, we may record on-line and
off-line sessions conducted on the Web site for user reference
and to assist in resolution of disputes and/or potential
complaints. The session records will also be used to improve
the service, build a support knowledge base, and/or conduct
internal market research. Session record data will, however,
not be correlated with personally identifiable data about
individual customers. |
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| In order for this Web
site to properly accomplish its obligation to our customers,
it is necessary for us to supplement the information we
receive with information from Third party sources. |
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a. Special Offers - We send all new
members a welcoming e-mail to verify password and logon
name. Older members will occasionally receive information
on products, services, special deals, and newsletters.
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b. Correction/Updating Personal Information
- If User's personally identifiable information changes
(such as user zip code), or if User no longer desire
the Service, we will Endeavour to provide a way to correct,
update or remove User personal data provided to us.
This can be done at the Profile page. |
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c. Notification of Changes - We reserves
complete right to update this Privacy Policy at any
time by posting changes online without any notice to
you. The most current version of the Privacy Policy
can be reviewed by clicking on the "Privacy Policy"
hypertext link located on our website http://eservices.xpertcommerce.com
. It is your responsibility to refer to this Privacy
Policy before submitting any information on the website.
Submitting your information after such changes to the
Privacy Policy constitutes acceptance of those posted
changes. |
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d. If at any point we choose to use
personally identifiable information in a manner different
from that stated at the time it was collected, we will
notify user via e-mail. We will use information in accordance
with the privacy policy under which the information
was collected. |
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| Please contact us if you
should have any questions, comments or concerns about
this privacy policy. |
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